Frequently Asked Questions
Everything you need to know about your FlyQuest shopping experience.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $75, while a flat rate of $6.95 applies to smaller orders.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are always free, though a small restocking fee may apply to returns for a full refund to your original payment method.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for our slim-fit collections or checking the product description for fit notes.
Which payment methods do you accept?
FlyQuest accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials ethically sourced?
Sustainability is at the core of FlyQuest. We partner with Fair Trade certified factories and prioritize organic cotton and recycled polyester in over 80% of our seasonal collections.
Can I track my order once it has been placed?
Yes. Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package's journey in real-time.